You can now return your items in a few simple steps. Some return options may require a printer - but don't worry, we also have options that don't require a printer. Please note this is not available for Omnipart or instore purchases.
If there is important information missing from a delivery address, such as house number or post code, we may be able to pass this information to the courier prior to them delivering your parcel.
Unfortunately, we are unable to amend the product details of your order once it has been submitted.
Please select from the below for more information
We can exchange a product up to 60 days after purchase as long as it meets the conditions of our returns policy.
To make an exchange, you will need to bring your product into a LKQ Euro Car Parts store to exchange for the product you want.
Please make sure you bring your invoice or your order reference number along with you when you come to exchange.
Please also note that exchanges can only be done in our stores, and not by courier or post.
For online purchases, if you have changed your mind and want to return a product, you can find the information on how to do this by clicking here
The quickest way to get your surcharge deposit refunded is to visit your local LKQ Euro Car Parts store with your original invoice or your online order reference number
We will happily refund your surcharge deposit providing the unit being returned adheres to the following eligibility criteria.
If you have received a damaged product, we are very sorry and will do what we can to resolve the problem as soon as possible.
Depending on how you received your order, we can help:
If you are based outside of the UK and need to return a product, we will need some information to be able to start your return.
We will require your full address and the full weight & dimensions of the package to be returned.
You will also need to able to pack your product in such a way that it will be unlikely to be damaged in transit back to LKQ Euro Car Parts.
Once you have the required information please contact us and we will arrange your return.