These terms and conditions together with the documents referred to in them (“Terms”) tell you the basis on which we will supply our goods (“Goods”) and services (“Services”) to you. Please read these Terms carefully before ordering any Goods or Services from us. By ordering any of the Goods or Services, you agree to be bound by these Terms.
Please Note: These Terms only apply to "Consumers" (i.e. you are not a business, trade, profession or acting in the capacity of a director, sole trader or partner). If you are not a Consumer, please click here to access the business terms applicable to you.
In particular, we draw your attention to clause 21 below where we limit our liability to you
You may wish to retain a copy of these Terms for future reference or the Terms can be found online at www.eurocarparts.com (“Website”)
A – General
B - Workshop Solutions
A. Clause 5 only applies if you are a Consumer AND purchasing Goods and/or Services by mail order or from our Website.
B. Where you purchase Goods in-store or use our click and collect facility, your purchase will take place in-store and this clause 5 shall not apply.
C. This Clause 5 shall also not apply to some WS Goods and/or Services due to their special order nature.
Our Goodwill Guarantee
|Right under the Consumer Contracts Regulations 2013||How our goodwill guarantee is more generous|
|14-day period to change your mind.||365-day period to change your mind.
This 365-day period does not apply to WS Goods.
Electronic Equipment & Software
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
The Consumer Rights Act 2015 says Goods must be as described, fit for purpose and of satisfactory quality. During the expected life of your Goods your legal rights entitle you to the following:
If your product is Services, the Consumer Rights Act 2015 says: