- On occasions we will offer promotional codes and discounts (“Promotional Code(s)”) (including without limitation discounts, offers, promotions, prize draws, vouchers, competitions etc.) via different channels to new and/or existing customers.
- By using any Promotional Code(s), you are agreeing to the following:
- General Terms of usage
9.3.1 A Promotional Code may only be redeemed online at our Website or mobile app. Discounts and/or free items cannot be redeemed in-store, via telephone or mail order unless expressly advertised.
9.3.2 A Promotional Code cannot be used in conjunction with any other offer, discount or promotion. Only one Promotional Code can be used per transaction/household.
9.3.3 A Promotional Code is redeemed by entering such code at the appropriate point on the online purchase order process for a qualifying purchase or in the case of discounts, vouchers and/or free items, as expressly advertised.
9.3.4 A Promotional Code is not exchangeable for cash and is not to be used in conjunction with any other offer, discount or promotions. The Promotional Code cannot be used for the purchase of gift vouchers and/or gift cards.
9.3.5 Where the redemption of a Promotional Code is subject to a minimum spend requirement, redemption is only permitted in respect of the purchase of the qualifying products (as communicated to you when issuing the Promotional Code).
9.3.6 The Promotional Codes are non-transferable and non-refundable.
9.3.7 Where a Promotional Code has been communicated via email, the email address provided with the order must be the same as the email address to which the Promotion was sent.
9.3.8 The Promotional Codes (with the exception of discount codes) are not available to employees of Euro Car Parts Limited or any other of our Group of Companies.
9.3.9 We accept no responsibility for Promotional Codes that are illegible, lost, delayed or damaged during any such promotion, on any media or channel delivered via or electronically on the Website or mobile app. Promotional Codes not submitted in accordance with these Terms, or incomplete, illegible, expired or otherwise defective shall be rejected and/or disqualified and our decision is final.
9.3.10 By entering any such Promotional Code(s) and any personal data, all participants agree to our Privacy Notice and Cookie Policy that relate to any awards, free offers etcetera that the participant enters into. We reserve the right to provide marketing materials, Website publications, promotions or competitions to you and you consent to the same. Your rights and our obligations are outlined in the Privacy Notice (https://www.eurocarparts.com/privacy-notice) and Cookie Policy (https://www.eurocarparts.com/cookie-policy).
9.3.11 By entering any such Promotional Code(s), your personal data will be held by Euro Car Parts Limited in accordance with clause 31 and for the purpose of administering any Promotional Code(s) and contacting you in relation to the same or other promotional material or information.
9.3.12 Where a percentage discount deal (for example up to 30% off selected products) runs on our App, prices are inclusive of savings.
Active promotions
9.3.13 £1000 Lifestyle or 10% off your next purchase: Your chance to win a £1000 lifestyle voucher or 10% off your next purchase!
How Do I Qualify? Simply make a purchase on eurocarparts.com between the 15th – 21st May 2024 (£80 or more) to be automatically entered into our competition.
How are Winners Selected? We will choose x1 winner of the £1000 lifestyle voucher at random after the promotional period. The winner will be contacted via email within 14 working days to award them their prize, all other entries will receive a 10% discount code to use off their next online purchase.
Promotional Terms
- The terms and conditions stated below together with any terms and conditions herein referred to, apply to this Prize Draw, unless otherwise expressly stated. By entering into this Prize Draw, you agree to be bound by these terms.
- These terms are subject to standard terms of purchase ECP’s Standard Terms and Conditions of Sale which can be found above and at www.eurocarparts.com/terms-and-conditions.
- ECP reserves the right to cancel, withdraw or amend the Prize Draw or the Promotional Terms at any time without notice to you.
- In the event of any dispute regarding the terms, conduct, results or any other matters relating to the Prize Draw, ECP’s decision shall be final, and no correspondence will be entered into.
Qualifying Criteria
- To enter into the Prize Draw, simply place an online order of £80 or more on eurocarparts.com, or enter for free by clicking here and subscribing to our newsletter, or visiting https://www.eurocarparts.com/secure/newsletter, between the 15th May and 21st May 2024.
- All entrants (excluding the Winner) will receive a single use discount code for 10% off, valid for a limited period of time.
- Open to United Kingdom residents aged 18 or over, excluding Northern Ireland and/or the Republic of Ireland.
- Maximum one entry per registered email address.
- Employees of ECP and immediate families or any associated company are not eligible to enter the Prize Draw.
- ECP reserves the right to verify the eligibility of all entrants and disqualify any entrant if it has reasonable grounds to believe that the entrant has breached any of these terms.
- The Prize Draw is promoted and administered by Euro Car Parts Limited t/a LKQ Euro Car Parts (“ECP”), T2 Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth, B78 1SE. In the event of any dispute regarding the terms, conduct, results or any other matters relating to the Prize Draw, ECP’s decision shall be final and no correspondence will be entered into.
- Orders which are refunded or cancelled will be automatically removed from the draw.
- Prize Draw winner of the £1000 lifestyle voucher (the “Winner”) will be randomly selected on the draw date specified (on of before 10th June) from all qualifying entries and notified by email.
- In the event that any entrant is disqualified from the Prize Draw, ECP in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected at random and ECP shall have no liability to the original winner.
- Prizes are awarded at the discretion of ECP and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.
- Winners will be contacted by ECP Customer Services team and will receive their prize via email, but this can be changed at Euro Car Parts’ sole discretion.
- ECP reserves the right to provide alternative prizes. Prizes are non-transferrable and no cash alternative is available.
- By accepting the prize, Winners may be requested to take part in promotional activity and ECP reserves the right to use the names of winners in any publicity.
- ECP accepts no responsibility for data corruption, incomplete or illegible entries, or entries which fail to be properly submitted.
- Any personal data relating to entrants will not be disclosed to a third party and shall be processed in accordance with ECP’s privacy notice which can be found at: www.eurocarparts.com/privacy-notice.
- If you have any queries, concerns or complaints about this Prize Draw then please contact us on ecommerceteam@eurocarparts.com.
5. Period of Use
9.4.1 A Promotional Code is only valid during the period identified and on the dates and for the products specified in the media it was delivered in.
9.4.2 If no period is specified above, the Promotional Code shall be valid for no longer than 3 days from launch (but only whilst that particular Promotional Code is still available).
9.4.3 We reserve the right to (i) cancel or withdraw any Promotional Code, (ii) refuse to allow any customer to participate in the Promotional Code, (iii) decline to accept orders where, in its opinion the Promotional Code is invalid for the order being placed (iv) exclude any single or group of products from any general promotion (such excluded products can be found during the online order process at the relevant checkout stage upon entry of the Promotional Code, or prior to your purchase by contacting us using the details found on the Help Centre page on our Website) and (v) amend this clause 9 (and we will use reasonable endeavours to notify changes to participants).
Customer Survey T&C’s
- By scanning the QR code and completing the survey, you will be automatically entered into the prize draw.
- The promotion is offered and operated by Euro Car Parts Limited, located at T2, Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth, England, B78 1SE. The promotion shall be administered by InMoment Limited with an office at 27 Old Gloucester St., Holborn, London WC1N 3AX (“InMoment”).
- This promotion will start at midnight on 5th October 2023 and will close at midnight on 25th June 2024. Entries received by Euro Car Parts after this date will be void and will not be entered into the prize draw. Euro Car Parts shall not be responsible for, nor accept, any late or incomplete entries.
- One £100 lifestyle voucher available to win each month. The winner of the prize draw will be randomly selected from all valid entries received by Euro Car Parts in accordance with these terms and conditions.
- Entries must be submitted before midnight on 25th of each month to be entered into that month’s prize draw. For illustrative purposes, entries submitted before midnight on 25th October will be entered into October’s prize draw, and any entries submitted between 26th October and midnight 25th November will be entered into November’s prize draw. You may only submit one entry to this promotion per registered email address. Additional entries over the maximum number of entries will be void and will not be entered into this promotion.
- All surveys must be completed in full, and you must provide your name, telephone number and email address on the survey so that we are able to contact you if you are the winner. Access to a smartphone, email and the internet is required to complete the survey and claim the voucher (where applicable).
- The prize draw is free to enter, and no purchase is necessary.
- Winners will be notified by Euro Car Parts on the 1st day of each month by e-mail and telephone. Vouchers will be
[emailed to the winner promptly after notification. Lifestyle vouchers are valid for use for two years from their date of issue. Euro Car Parts accepts no liability or responsibility for any unclaimed vouchers, and it is the responsibility of the winner to check their junk and spam folders for receipt of the voucher.
- There is no alternative prize and Euro Car Parts shall not substitute or exchange the lifestyle voucher for an alternative voucher, cash equivalent, discount or coupon. Where the lifestyle voucher is unavailable due to circumstances outside of the control of Euro Car Parts, Euro Car Parts shall promptly notify the winner and provide a reasonable substitute prize.
- Entrants must be over 18 and the promotion is available in the UK and Republic of Ireland only.
- Employees of Euro Car Parts and their immediate families are ineligible to enter this promotion.
- By entering this promotion you agree to your personal information being used by Euro Car Parts to process, and to contact you regarding, your entry. Euro Car Parts will use your personal information only in accordance with these terms and conditions and its Privacy Notice: https://www.eurocarparts.com/privacy-notice
- Your personal data will also be shared with the survey administrator, InMoment, in accordance with Euro Car Parts Privacy Notice. The responses to the survey shall be collated, administered, processed and analysed by InMoment on behalf of Euro Car Parts, and used by Euro Car Parts to improve its services. InMoment shall only use your data for the purposes, and within the limitations, provided by these terms and conditions, and all data shall be removed from its systems within two months of the end date of this promotion.
- By entering into this promotion, you agree to the processing of your data for the purpose of this promotion and represent that you understand how your data will be shared and processed and consent to such processing and use.
- For more information on how InMoment will process your personal data, please visit its privacy policy available at: https://inmoment.com/privacy-policy/.
- You may be asked to participate in publicity relating to this promotion if you are selected as a winner. To demonstrate the legitimacy of this promotion, we may publish the surname and residing country of the winner(s) on our website/social channels and/or provide the details of the winner(s) to the Advertising Standards Agency on request. You may be asked to participate in publicity relating to this promotion if you are selected as a winner.
- Entrants acknowledge that copyright in submissions will be owned by Euro Car Parts, and by entering this prize draw entrants shall waive all moral rights in their survey submissions for the benefit of Euro Car Parts.
- While nothing in these terms and conditions will limit Euro Car Parts’ liability for death or personal injury caused by its negligence or for fraud, Euro Car Parts will not be legally responsible, nor accept any liability, to entrants or winners for any losses that were not foreseeable to Euro Car Parts or to the entrant at the time of entry to the promotion, or which are caused by a third party.
- The laws of England and Wales apply to these terms and conditions. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Entries that do not comply with these terms and conditions will be void and will not be entered into this promotion. By completing the survey, you agree to be bound to these terms and conditions.
- Returns of products or cancellation of order
9.5.1 Your right to cancel under clause 20 shall apply to any Goods ordered and/or Services (except for WS Goods and/or WS Services) received by use of a Promotional Code.
9.5.2 In the case of a free item being offered, all items are subject to availability and we reserve the right to substitute such free item for any reason, for that of similar quality and value.
9.5.3 In the case of a returned order, any free items must be returned as new, at the same time in its original packaging and the product documentation, with proof of the Promotional Code used and at your own cost and risk. The Goods must not have been used and, where applicable, must not have been removed from the sealed clear packaging. This includes electrical items, which are supplied in sealed clear packaging. Failure to return the item as new, or in part, whole or at all, then we reserve the right to deduct the full price of the free part from your credit.
9.5.4 In the case of a credited part or order, only the amount paid (less the cost of any free item if applicable) will be credited.
- Where there is any conflict in this clause 9 with any other terms whatsoever attached to any other advertising material in respect of such Promotional Code, this clause 9 shall apply. This clause 9 shall only apply to Promotional Codes and Goods or Services purchased by you using such Promotional Codes and the remaining clauses shall continue to apply otherwise.